| ISC | SailPoint Identity Security Cloud — the SaaS identity governance platform this program migrates to |
| Source | The ISC representation of one of your systems. Your system gets one source |
| Source ID | The internal identifier ISC assigns to your source. Handled for you — producers never manage it |
| Delimited File source / disconnected application | The source type your system uses: no live connection, ISC ingests state from periodic CSV uploads. SailPoint's own docs say flat file source; work items from it are manual provisioning tasks |
| Account | An access record on your system, typically one per user |
| Entitlement | A group, role, or permission your system can grant. Accounts hold zero or more entitlements |
| Aggregation | The ISC process that ingests a CSV and updates its model of who has access |
| Correlation | The ISC process that links an account on your source to an existing identity, keyed on employeeId |
| Uncorrelated account | An account whose employeeId matched no identity: loaded, but attached to no person — invisible to that person's certifications and leaver workflows |
| Certification (cert review) | A campaign where a reviewer (manager, application owner, compliance) decides keep-or-revoke for each access a person holds |
| UAR (user access review) | The periodic certification cycle — where keep/revoke decisions are made, known exceptions are re-approved, and the audit evidence for an application's access is produced |
| Birthright | Access granted automatically when someone joins (or holds a qualifying role), rather than individually requested — no request or approval step; fulfillment is still a ServiceNow ticket |
| Manual provisioning task | The work item ISC creates when an approved request needs a human to make the change in your application — delivered today as a ServiceNow ticket |
| SDIM | Service Desk Integration Module — the ISC↔ServiceNow integration that turns manual provisioning tasks into the tickets fulfillers work. You may hear the IAM team use the term; to you it's just "the ServiceNow ticket" |
| SOX-critical | In scope for Sarbanes-Oxley financial-reporting audit; gets the longer 30-day parallel-run window and stricter change control |
| Parallel run | The onboarding window where your feed and the legacy system's data are reconciled daily until a clean streak certifies the source |